We understand that at such a difficult time, you need immediate answers to your concerns. We hope the following will assist, however, please contact us if you require any further information.
Your pet will be cremated at our RSPCA QLD Facilities located at 139 Wacol Station Road, Wacol.
All proceeds of this initiative are utilised by the RSPCA QLD for Animal Welfare.
Yes, all staff of this initiative are employed by RSPCA QLD.
Yes, we can pick up your pet from your home or nominated Veterinarian Clinic.
Your pet’s ashes will be returned to your home or nominated veterinarian clinic, normally within 7 working days.
Yes, your pet will be cremated individually. We guarantee the return of your pet’s ashes.
You can pay by credit card, upfront and payment plans are available. We offer 3 month, 6 month and 12 month plans. Cash payments can be made by arrangements.
Payments can also be made directly to some veterinarian clinics.
Yes, there are 4 packages available starting from $250.
Yes, optional extras are available. The waiting period for these is up to 21 days.
You can order a package via our website, through the call centre, Pet’s At Rest QLD Staff or your Veterinarian Clinic.
Office hours are 8.30am – 5pm Monday to Friday, Saturday 9am – 4pm. Our call centre is available 24 hours 7 days a week.
We are contactable via email firstname.lastname@example.org, and phone 1300 543 543 or 3258 5664.
Yes, additional charges do apply for a Sunday pick-up. Please contact us for details.
The RSPCA is a community based charity and all proceeds of this initiative are utilised by the RSPCA for animal welfare. We are also in a unique position both to nurture over 50,000 animals in its care, but also able to support pet owners and lovers, including attending professionals such as veterinarians, who require assistance at the end of the pets life.